8det Privacy Policy

1 Introduction

8det ("we", "us", "our") is the operator of the online gaming platform accessible at 8det.app, offering cricket betting, live casino, and slot games to verified Pakistani players aged 21 and above. As part of delivering our services, 8det necessarily collects and processes certain personal data about you.

8det is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This Privacy Policy sets out in clear terms what data we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have over your own information.

We understand that Pakistani players value their privacy. Whether you are in Karachi, Lahore, Islamabad, or Faisalabad, the same rigorous data protection standards apply to your 8det account. We do not sell your personal data to third parties, and we do not use it for any purpose beyond what is described in this Policy.

If you have any questions about how 8det handles your personal data, you can contact our dedicated privacy support team at any time via the contact details in Section 15 of this Policy.

2 Personal Data We Collect

8det collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:

2.1 Registration & Identity Data

This data is collected when you register your 8det account and is required to verify your identity, confirm your age (21+), and set up your player profile.

2.2 Verification & KYC Documents

KYC (Know Your Customer) documentation is required under anti-money laundering obligations and responsible gaming standards before 8det processes any withdrawal request.

2.3 Financial & Transaction Data

2.4 Gaming Activity Data

2.5 Technical & Device Data

2.6 Communications Data

3 How We Collect Your Data

8det collects personal data through the following channels and mechanisms:

• Direct Submission: Data you provide when registering your account, completing identity verification, making deposits or withdrawals, or contacting our support team;
• Automated Collection: Technical and device data collected automatically when you access the 8det platform, including through cookies and similar tracking technologies (see Section 9);
• Third-Party Verification Providers: Identity and age verification data obtained through our KYC partners when you submit verification documents;
• Payment Processors: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK when processing your deposits and withdrawals;
• Fraud & Security Tools: Risk and behavioural data generated by our fraud detection systems as part of our commitment to maintaining a secure platform for all Pakistani players;
• Public Sources: In limited circumstances, 8det may cross-reference publicly available information for fraud prevention or regulatory compliance purposes.

4 How We Use Your Personal Data

8det uses the personal data we collect for the following clearly defined purposes:

• Account Management: To create, maintain, and manage your 8det player account, including processing logins, updating preferences, and communicating account-related information;
• Identity & Age Verification: To verify that you are who you say you are and to confirm that you meet the 21+ age requirement applicable to all Pakistani players on the 8det platform;
• Payment Processing: To process deposits and withdrawals in PKR through your chosen payment method, including JazzCash, EasyPaisa, and supported bank accounts;
• Regulatory Compliance: To fulfil our obligations under anti-money laundering (AML) regulations, responsible gaming requirements, and the conditions of our international gaming licence;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account abuse, and security threats to the 8det platform;
• Responsible Gaming: To monitor player activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, loss limits, and self-exclusion;
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance in English or Urdu through our 24/7 support channels;
• Platform Improvement: To analyse usage patterns, test new features, and improve the overall 8det experience for Pakistani players;
• Marketing Communications: Where you have given your explicit consent, to send you information about relevant bonuses, promotions, and new features on 8det. You may withdraw this consent at any time.

5 Legal Basis for Processing

8det processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under the 8det Terms & Conditions, including account management, payment processing, and gameplay;
• Legal Obligation: Processing required to comply with applicable anti-money laundering laws, age verification regulations, and the conditions of 8det's international gaming licence;
• Legitimate Interests: Processing carried out in the legitimate interests of 8det or its players, including fraud detection, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, and informed consent — most notably for marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

8det does not share your personal data with third parties except in the following specific circumstances:

• Payment Processors: We share necessary financial data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK solely for the purpose of processing your PKR transactions;
• Identity Verification Providers: We share identity documents with our KYC partners for the sole purpose of verifying your identity and age in accordance with regulatory requirements;
• Fraud Prevention Services: We may share relevant data with specialist fraud prevention and risk management service providers to protect the integrity of the 8det platform;
• Regulatory & Law Enforcement Authorities: We are legally required to share data with relevant authorities where mandated by applicable law, court order, or regulatory obligation — for example, in connection with suspected money laundering or underage gambling investigations;
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of 8det's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments;
• Professional Advisers: We may share data with our legal, financial, and technical advisers where strictly necessary and subject to confidentiality obligations.

7 Data Retention

8det retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account being active on the 8det platform;
• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure, in line with standard anti-money laundering record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years following each transaction, in accordance with financial record-keeping obligations;
• Gaming Activity Logs: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes;
• Support Communications: Retained for two (2) years following the resolution of the relevant support interaction;
• Technical & Device Data: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents any re-identification of the individual concerned.

8 Data Security

8det takes the security of your personal data seriously and implements a comprehensive range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure:

• 256-bit SSL Encryption: All data transmitted between your device and the 8det platform is protected by industry-standard SSL/TLS encryption;
• Encrypted Data Storage: Sensitive personal data, including passwords and financial information, is stored in encrypted form at rest;
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Only authorised 8det personnel with a legitimate operational requirement can access player data;
• Regular Security Audits: 8det's systems undergo regular independent security assessments and penetration testing;
• Incident Response: 8det maintains a documented data breach response procedure. In the event of a data breach affecting your personal data, we will notify you and any relevant authorities in accordance with applicable obligations.

9 Cookies & Tracking Technologies

8det uses cookies and similar tracking technologies on the 8det.app platform to enhance your experience and collect technical data necessary for platform operation and analysis.

9.1 Types of Cookies Used

• Essential Cookies: Strictly necessary for the platform to function, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality;
• Performance & Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the 8det platform, helping us identify areas for improvement;
• Functional Cookies: Used to remember your preferences such as language settings, responsible gaming limits, and display preferences;
• Marketing Cookies: Used, where you have consented, to deliver relevant promotional content about 8det features and offers suited to Pakistani players.

9.2 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8det platform. Your cookie preferences can be updated at any time through your browser or device settings.

10 Your Data Rights

As a player on the 8det platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team using the details in Section 15:

• Right of Access: You have the right to request a copy of the personal data 8det holds about you and information about how it is being used;
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data be corrected without undue delay;
• Right to Erasure: In certain circumstances, you have the right to request that 8det delete your personal data, subject to our legal retention obligations;
• Right to Restrict Processing: You have the right to request that 8det restricts its processing of your data in certain circumstances, for example while a dispute regarding its accuracy is being resolved;
• Right to Data Portability: You have the right to receive personal data you have provided to 8det in a structured, commonly used, machine-readable format;
• Right to Object: You have the right to object to the processing of your personal data where 8det is relying on legitimate interests as its legal basis;
• Right to Withdraw Consent: Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

8det will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it.

11 Children's Privacy

The 8det platform is strictly intended for adults aged 21 years and above. 8det does not knowingly collect personal data from any person under the age of 21.

If you are a parent or guardian and believe that a minor in your care has registered an account or submitted personal data to 8det, please contact our support team immediately. We will take prompt action to suspend the account, delete any personal data associated with it, and investigate the matter in accordance with our responsible gaming and child protection commitments.

12 International Data Transfers

As an international gaming platform operating under an international gaming licence, 8det may transfer your personal data to countries outside Pakistan in the course of operating its services. This may include transfers to our KYC providers, payment processors, fraud prevention partners, and cloud infrastructure providers.

Where personal data is transferred internationally, 8det ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards may include:

• Contractual data protection clauses binding the recipient to equivalent standards;
• Transfers to recipients in jurisdictions recognised as providing adequate data protection standards;
• Other legally recognised transfer mechanisms as applicable.

13 Third-Party Services & Links

The 8det platform may contain references to or integrations with third-party services, including payment processors such as JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. These third parties operate under their own independent privacy policies, and 8det is not responsible for the data practices of any third-party service provider.

We encourage you to review the privacy policies of any third-party payment services you use in connection with your 8det account. 8det only shares the minimum personal data necessary with third parties and requires all such parties to handle your data securely and in accordance with their legal obligations.

14 Updates to This Privacy Policy

8det reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by:

• Displaying a prominent notice on the 8det platform upon your next login;
• Sending a notification to the email address registered on your account; or
• Posting an updated version of this Privacy Policy on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how 8det protects your personal data. Your continued use of the 8det platform following any update constitutes your acceptance of the revised Policy. The current version of this Privacy Policy is always accessible at 8det.app/privacy-policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 8det holds about you, please contact our privacy support team through the following channels:

• Live Chat: Available 24/7 directly on the 8det platform — our fastest response channel, available in both English and Urdu
• Email: [email protected]
• Languages: English and Urdu support agents are available at all hours

When submitting a data rights request, please include your registered 8det username, the nature of your request, and any relevant details. 8det will acknowledge your request within 72 hours and respond in full within 30 days.

For Pakistani players in Karachi, Lahore, Islamabad, Faisalabad, and across the country — our support team is here to assist you at any time. We take every privacy query seriously and treat all personal data requests with complete confidentiality.